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Our Policies

Read about our Policies below, including our Cancellation Policy and Appointment Changes policy.

Cancellation Policy

We strongly value our clients time, thus appreciate mutual respect for our naturopaths and other clients. Taking this into consideration, our clinic has a strict 24 hour cancellation/ no show policy, if you cancel your appointment within the 24 hours leading up to your appointment, you will be charged a $50 cancellation fee.

If you fail to show to your appointment, you will be charged the full fee of which your appointment would cost.

Appointment Changes

We understand that life can get busy and that plans may need to change from time to time. To help us provide the best possible care and accommodate all clients, we kindly ask for at least 24 hours’ notice if you need to reschedule your appointment.

Any changes to appointments on the same day will incur a cancellation fee.

 

Privacy policy

At Jordon Kelly Naturopathy, your privacy is respected and protected. Any personal or health information you share is collected solely for the purpose of providing personalised naturopathic care and communicating with you about our services. Your details are kept strictly confidential and managed in accordance with the Australia Privacy Act 1988. 

If you have any queries or complaints about our Privacy Policy you can contact us at: hello@jknaturopathy.com.au

Download JKNAT Website Privacy Policy. pdf

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JK Naturopathy acknowledges the Traditional Custodians of country, the Gubbi Gubbi and the Jinibara people and their connections to land, sea and community in which we live, work and create. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander people.
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